This Accessibility Statement explains how we, Vanilla Odyssey DE UG, ensure that the AlpTrip platform is designed and maintained to be accessible to all users, in accordance with the German Accessibility Strengthening Act (BFSG) and the EU Accessibility Act.
AlpTrip is an online platform connecting travelers with certified guides and local providers for outdoor and alpine adventures such as hiking, skiing, paragliding, and mountain tours. Our digital services include search, booking, communication, and secure payment processing via Stripe Connect. We are committed to ensuring that all users — regardless of their physical or technical abilities — can access and use our platform with ease.
This Accessibility Statement is based on the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG) in conjunction with the Accessibility Ordinance (BFSGV) and the EU Accessibility Act (Directive (EU) 2019/882).
AlpTrip is designed according to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, ensuring an inclusive and usable digital experience for all visitors.
To guarantee accessibility, AlpTrip implements the following measures across its web and mobile platforms:
The current versions of the AlpTrip website and application are largely compliant with the BFSG and WCAG 2.2 Level AA standards.
Certain third-party integrations, such as Stripe Connect, Google Maps, and embedded route planners, may not yet be fully accessible.
We continuously monitor and enhance accessibility through regular audits and user feedback.
We welcome feedback on accessibility improvements. If you encounter barriers while using AlpTrip or have suggestions for enhancing usability, please contact us. We review all messages carefully and strive to resolve accessibility issues promptly.
This Accessibility Statement applies exclusively to the content and functionality provided directly by AlpTrip.
Third-party services or embedded elements (e.g., payment systems, map tools, video players) remain under the responsibility of their respective operators.
This statement was created in October 2025 and last updated on 14 October 2025. Accessibility compliance is reviewed regularly and adjusted as needed to reflect improvements or regulatory changes.
